Shipping Policy

  1. Processing Time All orders are processed within 1–3 business days after payment confirmation. We do not ship on weekends or public holidays. Orders placed on holidays will be shipped on the next available business day.
  2. Shipping Methods & Delivery Time We offer standard shipping for all goods. Estimated delivery time is 7–15 business days after dispatch. Delivery time is an estimate and not guaranteed, which may be affected by remote locations, customs clearance, weather or carrier delays.
  3. Shipping Address Please double-check your shipping address before submitting the order. We are not responsible for lost or undeliverable packages caused by incorrect, incomplete or outdated addresses provided by customers.
  4. Customs & Import Duties Buyers are responsible for any customs duties, import taxes or local clearance fees that may apply in your country/region. We will not cover these extra charges.
  5. Package Tracking Once your order ships, a tracking number will be sent to your registered email. You can track your package status via the tracking link.
  6. Damaged / Lost Packages If your package is marked delivered but you have not received it, please contact us within 7 days. For damaged items upon arrival, please share clear photos of the outer package and damaged products within 48 hours of receipt for further assistance.